Vacancies at Styleglaze

Following unprecedented growth, we are recruiting a Sales Order Processor. You will be responsible for processing electronic orders, in accordance with customer / product specification onto Window Designer. A focus on accuracy is a must as is the ability to achieve deadlines and provide a quality service.

You will have a positive outlook with a strong focus on doing the right thing for the customer, creating win-wins and displaying energy and tenacity. This a fast-paced evolving environment so be prepared to adapt well to change.

You will be highly driven, motivated, passionate and determined to succeed.

Hours of work are Monday to Friday 8.30am to 5.00pm.

Role Responsibilities

The workload of the ordering processing department is varied and requires the ability to develop and learn product knowledge, excellent processing speed with a focus on accuracy and attention to detail. The primary responsibilities of Order Processor are:

• To be responsible for the processing of orders from our various customers and ensure the accurate input onto Window Designer;
• To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date;
• To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided;
• To develop and maintain excellent working relationships with internal and external stakeholders, including customers and installations;
• To liaise with the customer via email and telephone to give further help if required regarding their orders;
• To liaise with internal departments regarding any special part of the order, for example shaped frames and any extra components;
• To liaise with other departments to ensure orders are fulfilled accurately and on time.

Person Attributes

• Experienced in the window and building industry processing window orders and quotes is an advantage, the ability to learn new skills is a must;
• A confident and organised individual with excellent communication skills and the ability to communicate effectively at all levels;
• The drive, ambition and determination to develop technical knowledge of the products we supply;
• The ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set;
• Good IT skills with a good working knowledge of Microsoft Office, Window Designer knowledge would be an advantage, but full training will be provided;
• Good problem-solving skills with the ability to work under pressure and demonstrate effective time management;
• A willingness to undertake further training with the ability to implement learning into your daily work.

Please send your CV and covering letter detailing your salary expectations and why you are a suitable candidate using the form below.

Do you have what it takes to be a successful Consultant? Styleglaze are hiring right now in Daventry, Northants.

• Self-employed and Employed opportunities available – best pay rates in the industry.
• Permanent
• Styleglaze – Simply the best - doors, conservatories, and windows (we offer triple glazing too).
• As a Styleglaze UPVC Window Designer, you’ll attend product design appointments with customers. You will become a specialist, helping them upgrade their houses, their lifestyle & their kerb appeal, sympathetically, tastefully and above all, economically into better homes.
• You may be an expert in UPVC or/and aluminium windows, doors, conservatories and lifestyle extensions now, however having great communication is far more important, as we can teach you everything else.
• You won’t be expected to create your own leads, as our marketing and amazing customer referrals statistics, will give you all the leads you will need. Currently 98% of customers say they would recommend us to their friends and family and about 50% of existing customers return to place further orders.
• So if you’ve got people skills; chat, listen and laugh. If you’re organised & professional and want to deliver a great product & a fantastic service, we want to talk to you.
• You don’t need any formal qualifications or experience in this industry. Some of our best people come from diverse backgrounds, we currently have a school teacher, a window fitter, a fireman, a service engineer and a law graduate.
• You’ll be visiting customers so you will need to have a car and a full UK driving license.
• No one trains you better or helps to bring you more success - join Styleglaze now and never look back.

Styleglaze is committed to supporting & promoting equality, and is an equal opportunities employer. We positively encourage applications from all eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Our showroom is becoming increasingly busy at the weekends. To ensure our Sales Support team is able to cope with the high volume of people visiting, we’re looking to take on a new weekend Sales Support specialist. Working on Saturdays and Bank Holiday Mondays, the successful applicant will work between the hours of 10am-4pm.

You must be able to demonstrate excellent customer-facing skills as you will be frequently greeting customers upon their arrival to the showroom. You will also be capable of communicating and discussing product interests and the various USP’s of Styleglaze Home Improvements, as well as booking face-to-face, telephone and web appointments.

Full training will be provided, with an immediate start after interview (there will be two interviews). The hourly wage is £7.50 per hour. Additional duties in this busy role will include the following:

• Managing the phones
• Dealing with any new enquiries that have been submitted online or via our telephone answering service, responding to the latter accordingly
• Handling the stock of brochures
• Inputting leads into the computer system
• Passing on various customer messages onto Monday weekday staff/installation team etc.
• Matching up diaries and correctly keeping count of leads
• Supplying salesmen with leads for Monday
• Leaving a note of anything not done so that colleagues can pick such duties up
• Dealing with quotes (time permitting)
• Any other duties issued by your line manager

If your interested in this position please complete our form below.

At Styleglaze, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have a team of talented and experienced window & door fitters. This is an exciting opportunity to join Northants leading home improvement company as an experienced fitter, offering great earning potential and continuity of work. With exciting times ahead and increasing demand, we are continuing to expand our installation teams throughout Northampton area.

To be considered for the role you must have:

• Previous quality fitting experience
• A passion for delivering excellent customer service
• Be a good communicator
• Be self-motivated with the ability to work on your own initiative.
• Clean UK driving licence
• MTC Card

As an installer you will join a busy team reporting to the Installations Manager, and responsible for undertaking installations, ensuring an excellent quality service is achieved on all window & door installations.

If you want to further your career and feel you have what it takes to be a successful installer please complete our form below.

The role of Window Surveyor is part field and part office based.

In essence, the role is to take a contract from the point of sale to the point where it is ready for order processing prior to installation.

A good sound knowledge of the window industry and previous experience in surveying is essential.

Duties include:

• Making appointments with customers to carry out the survey.
• Meeting with customer at their home and reviewing the contract sold.
• Discussing and confirming with client all choices regarding design.
• Carrying out a comprehensive survey to determine manufacturing sizes.
• Identifying any discrepancies between the contract sold and the final work to be carried out.
• Liaising with Contracts Manager regarding any alterations to contract.
• Drawing up survey to enable order processing and producing paperwork required for installation.

Qualities required include:

• Previous surveying experience.
• Good knowledge of current Building Regulations.
• A methodical and accurate work ethic.
• Ability to work under pressure and meet deadlines.
• Strong communication skills, both written and verbal.
• Good working knowledge of the window/conservatory/building industry.
• Computer literate.
• MTC card or equivalent.
• Clean driving licence.

If you want to further your career and feel you have what it takes to be a successful installer please complete our form below.

The role of Conservatory Surveyor is part field and part office based.

In essence, the role is to take a contract from the point of sale to the point where it is ready for order processing prior to installation.

A good sound knowledge of the conservatory and building industry and previous experience in surveying is essential.

Duties include:

• Making appointments with customers to carry out the survey.
• Meeting with customer at their home and reviewing the contract sold.
• Discussing and confirming with client all choices regarding design.
• Carrying out a comprehensive survey to determine manufacturing sizes.
• Identifying any discrepancies between the contract sold and the final work to be carried out.
• Liaising with Contracts Manager regarding any alterations to contract.
• Producing full working drawings for Planning Applications, Building Regulations, Builders and Order Processing as necessary for each installation.

Qualities required include:

• Previous surveying experience.
• Good knowledge of current Building Regulations.
• A methodical and accurate work ethic.
• Ability to work under pressure and meet deadlines.
• Strong communication skills, both written and verbal.
• Good working knowledge of the window/conservatory/building industry.
• Computer literate.
• MTC card or equivalent.
• Clean driving licence.

If you want to further your career and feel you have what it takes to be a successful installer please complete our form below.

We are currently looking to recruit experienced, time-served bricklayers for one of our well established partner building companies.

To be considered for the role you must be in possession of a full, clean driving licence and a valid CSCS card.

It is also imperative that you can demonstrate a proven track record of carrying out bricklaying duties to the highest of standards, have a professional and friendly persona and always take pride in the work that you do.

Successful applicants will be working on a wide variety of residential property home improvement projects such as Conservatory, Orangery and Home extensions throughout Northants.

If your interested in this position please complete our form below.